Delivery & Return

 

Delivery Policy:
Our warehouse and operations are located in New York, and we ship all orders from New York across the U.S. Our online store is open 24/7.
We do not ship on weekends or holidays.
Orders:
Order today, your set arrives in 2–3 days!
During the holiday season, orders may experience a slight shipping delay.

We know how important every detail is. Sometimes boxes can get a little damaged during delivery. That's because the box travels a long way. It's beyond our control, but we are always working to improve our service!

Return Policy:

We want our customers to be happy with all of our products. If for any reason you’re not fully satisfied, you can return any unused product in its original packaging with tags attached for a full refund within 14 days of purchase. 

  • Customers are responsible for return shipping costs unless the items were damaged or shipped to you in error.  
  • If you’re returning a gift that you didn't purchase, we offer store credit. 
  • If we’ve made an error with your order or a product is defective or was damaged in shipping, please email us at customer service with your order number and a photo of the item you received so that we can make it right! Providing this additional information helps us give you the fastest customer service.


We accept returns within 14 days of receiving your order.
The item must be:

- in its original packaging,

- undamaged,

- with tags attached, and unworn.

Return shipping costs:
The buyer is responsible for the return shipping costs.

Refunds:
After receiving the item, we will inspect it and issue a refund within 5-7 business days using the same payment method.

Damaged or incorrect item:
If you received a damaged or different item than what you ordered, please contact us within 24 hours of receipt.
Be sure to take a video or photo of the package when opening it and send it to us as proof of damage.
We will replace the item or issue a refund.